Covid-19 response: we are currently offering online and phone consultations
19 February 2021: Dr Clare Short and Dr Pia Menzies are closed to new referrals. Appointments are currently remote.
We are a small independent mental health service in Bristol with two highly experienced Child and Adolescent Psychiatrists and an Administrator.
We offer children, young people and families an integrated experience of assessment and treatment using our medical and psychological skills.
Meet The Team
Good in all areas
We provide an alternative to NHS services, funded by families, health insurance companies, legal or statutory services.
We regret we are unable to provide free services.
what we do
We see children and young people with a broad range of difficulties. They may be panicky, depressed, obsessional, self-harming, suicidal, angry, confused, unable to concentrate or have eating disorders - but every person is different and each context unique.
It is often helpful to work with the young person, with parents, and at times with the family all together in order to make changes; there is no magic wand.
We do not provide an emergency or 24 hour service. Although not part of a multidisciplinary team, we can work alongside other professionals when this is needed. Particularly risky or complex presentations may be better suited to a larger team, such as CAMHS (the local NHS service).
Given the ongoing high demand, we are often at capacity. Regretfully, we cannot always accept new referrals or see new patients as quickly as we would like.
What to expect
When you make an inquiry by phone, our Administrator Lesley will take some basic details and tell you about our fees and availability.
If you wish to go ahead we will ask you to complete a more detailed self-referral form (or we can accept a detailed referral from your GP or another professional involved). A referral is not necessary but background information is often helpful.
We know that by the time you make contact you will be feeling worried. Sometimes one of our doctors will call you to check what you are hoping for, that we are able to meet your needs, and, if not, signpost to a service that can.
We will book an initial appointment in as soon as possible, into a clinic at Helios Medical Centre, Bristol, or into a remote appointment slot. How quickly this can be does vary, depending on recent demand and capacity, but hope it will not be more than a few weeks at most. At times we do need to close to new referrals.
An initial appointment lasts around 1 hour, sometimes longer. It is up to you who attends first, e.g. parents to give background, a parent and child or young person alone. Usually a series of appointments are needed for a full picture to emerge.
Follow-up appointments are for around 45 minutes. If I think you would benefit more from a treatment I cannot provide I can put you in touch with other skilled professionals.
Please note we do not provide An emergency service
If you need help outside usual working hours, contact your GP or call NHS 111 who can direct you to services in your area. They can put you in touch with mental health NHS crisis teams who may offer an assessment.
Or try the following helplines for advice and support -
24 hour confidental text service Shout: text 85258
For Bristol safeguarding/child protection concerns contact Children's Services through First Response on 0117 903 6444
If you are/someone is at serious risk of harm to themselves or others, please contact the police, call NHS 111 or Samaritans